Covid-19 Pandemic Grooming Service Update

To prevent the spread of Covid-19, and protect our employees and customers, we have established a strict set of guidelines and policies.

Please keep in mind that these are incredibly challenging times for running a business.  Our employees are instructed to stay home if they are feeling unwell.  This may leave us short staffed at times, and your appointment may be subject to change, without much notice.

For the health and safety of our staff and clients, we are happy to provide our Covid-19 Operational Safety Plan

Grooming Appointment Procedures:

After reading our Grooming Policies and Procedures, Please fill out our Grooming Waiver Form.

If you are experiencing any symptoms of Covid-19, have been in contact with a positive Covid-19 case, or have been travelling outside of Canada, please reschedule your appointment for a later time.

When entering our facility:

  • We recommend wearing a face mask covering your nose and mouth, but it is optional.

  • Use hand sanitizer, provided at our entrance.

  • Please try to keep a distance of 2 meters from all staff and other clients.

  • Please have your pet on a collar and leash.  

  • Please wait until we have called you for your pet's pick-up before you enter the building.

  • If you'd prefer to use our curbside service, please call 519-963-0466.