Covid-19 Pandemic 

Grooming Service Update

To prevent the spread of Covid-19, and protect our employees and customers, we have established a strict set of guidelines and policies.

Please keep in mind that these are incredibly challenging times for running a business.  Our employees are instructed to stay home if they are feeling unwell.  This may leave us short staffed at times, and your appointment may be subject to change, without much notice.

Prior to booking an appointment, please read our Grooming Policies and Procedures

Grooming Appointment Procedures:

We require that you fill out the grooming waiver at the bottom of our Dog Grooming Page on this website.  

If you are experiencing any symptoms of Covid-19, have been in contact with a positive Covid-19 case, or have been travelling outside of Canada, please cancel your appointment.

When you arrive for you appointment:

  • Text 226-781-8501 upon arrival.  We will send instructions to your phone shortly.

  • You may also call 519-963-0466 or ring the doorbell when you arrive.

  • We ask that you wear a face mask covering your nose and mouth.

  • Please try to keep a distance of 2 metres from all staff and other clients.

  • Please have your pet on a collar and leash.

Upon picking up your dog

  • Please wait until we have called you for pick-up before you enter the building.

  • We ask that you wear a face mask covering your nose and mouth.

  • Please try to keep a distance of 2 metres from all staff and other clients.

  • If you'd prefer to pick-up curbside, please let us know.

For the health and safety of our staff and clients, we are happy to provide our Covid-19 Operational Safety Plan